Virtual agents in the public service: examining citizens/' value-in-useFeb 24, 2022 ... Specifically, users can perceive that VAs have not fully understood their queries, and perceived unresolved queries and interactivity and social ...Principal-agent theory and public enterprise control. Liège, an international seminar on public enterprise (1982). Paper presented to. Google Scholar. Spence ...May 27, 2024 ... ... agents are given more tasks to complete? Governance. Governance of emergent AI agents in public service organisations should strive for ...